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Cookies

This cookie policy is for visitors to our website, apps and other brand-owned pages, discussing how we use cookies. The use of ‘we’, ‘our’ and ‘us’ in this notice means ‘Webeo’, as operators of the aforementioned channels.

What are cookies?
Cookies are small text files that are stored on the browser or hard drive of your computer or mobile device when you visit a web page or application. Cookies are widely used to make websites work more efficiently for users, as well as to provide evidence to the website’s operators.

Most web browsers automatically accept cookies, but should you not wish to have information collected in this way, you can configure settings within your browser to disable or accept cookies. For further information on how to control cookies in your browser, including enabling, blocking, clearing and disabling, please refer to ICO Cookies Control.

How do we use cookies?
Webeo uses session / essential cookies, which do not require consent under GDPR. These cookies are placed on your browser to ensure that our website delivers you information and services securely and optimally.

In order to further improve your experience, we place persistent cookies in your browser to remember some of your information. These cookies allow us to tailor our content and the overall website experience by recognising you as users. Their purpose is to make your visit easier and more useful to you when you revisit our website by remembering information, like preferred language, or pre-populating form fields, and other settings.

These cookies require your consent, which we seek through the consent banner you encounter when you visit our web pages, in-line with GDPRs opt-in requirements and EU Cookie Law.

To opt-out of persistent cookies, please select ‘decline’ when the cookie consent banner appears. If you have already opted-in and now wish to opt-out, please email datacompliance@webeo.com informing us of your request.

Types of Cookies
Session- A session cookie exists only when you are reading or navigating the website. Upon closing the web browser, these cookies are usually removed.

Persistent- A persistent cookie exists on your computer until a future date; for instance, the cookie expiry date could be set as 1 year, and each time a website is accessed over this period, our website will access this cookie.

Third Party- These are implemented by third party websites with the aim of collecting certain information to carry out various research into behavioural, demographic and other analytical information, which we use to deliver the best possible user experience.

The table below shows a complete breakdown of the cookies used through our web pages.

Cookie Purpose Type Expiry
__zlcmid This is for our website chat, used to identify a device across visits, and also across a single chat session. Third-party Session
__zprivacy This is used to store your preference to disable Live Chat, and cease using cookies. Third-party Session
__zlcid This is for our website chat, used to identify a device across visits, and also across a single chat session. Third-party Session
__hssc This cookie keeps track of sessions. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. Third-party,
(Consent Banner)
Persistent,
30 minutes
__hstc It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). Third-party,
(Consent Banner)
Persistent,
2 years
hubspotutk This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. Third-party,
(Consent Banner)
Persistent,
10 years
__hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies. Session,
Third-party
Persistent,
2 years
__hs_testcookie This cookie is used to test whether the visitor has support for cookies enabled. Third-party Session
_ga Used to distinguish users for website analytics Third-party,
(Consent Banner)
Session
_gid Used to distinguish users for website analytics Third-party,
(Consent Banner)
Session
Lfuuid These cookies allow us to tailor our content and the overall website experience by recognising you as users. Their purpose is to make your visit easier and more useful to you when you revisit our website by remembering information, like preferred language, or pre-populating form fields, and other settings Consent Banner Persistent,
_gat Used to throttle request rate – Google Analytics deployed via Google Tag Manager Third-party
(Consent Banner)
Persistent,
1 minute
__cfduid The __cfduid cookie is used to identify individual clients behind a shared IP address and to apply security settings on a per-client basis. Third-parties,
(Consent Banner)
Hubspot,
LuckyOrange,
Zopim
Persistent,
1 year
Unbounce Unbounce Cookies to track page stats and attribute a conversion event back to a specific page using the page ID and variant letter. Unbounce cookies do not store any personally identifiable information and cannot be used to identify an individual. Third Party Session
_webeo_trk The _webeo_trk cookie allows a website to track device visit history on the sites on which the cookie is installed. Tracking is performed anonymously and is not used for cross-site tracking purposes. First Party (Consent banner) Persistent 20 years
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